Legal Notice

1. Owner identification details

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying information is provided to users:

• Owner: Gonzalo Cáceres Garzón
• Tax ID: Y7225137T
• Trade name: HeyMate!
• Address: Artebiondo Estrata 5, 48630, Gorliz, Bizkaia, Spain
• Email: info@heymate.es
• Website: https://www.heymate.es
• Activity: website design and development, SEO positioning, and digital consulting services.

"HeyMate!" is the trade name under which Gonzalo Cáceres Garzón, a freelance professional, provides his services. All contractual, tax, and billing obligations arising from said services are the responsibility of the aforementioned owner.

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2. Purpose

This Legal Notice regulates the access, navigation, and use of the website www.heymate.es (hereinafter, the "Website"), as well as the responsibilities derived from the use of its contents.

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The purpose of the Website is to present HeyMate!'s professional services, showcase completed projects, publish informative content, and facilitate contact with potential clients.

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3. Terms of access and use

Access to the Website is free and does not require prior subscription or registration, except in sections where it is expressly stated otherwise.

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User status is acquired simply by accessing the Website and implies full acceptance of the terms set forth in this Legal Notice, the Privacy Policy, and the Cookies Policy.

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The user agrees to:

• Make diligent, correct, and lawful use of the Website and its contents.
• Do not use the Website for illegal purposes, to infringe upon the rights of third parties, or in a way that could damage, disable, or overload the Website.
• Do not introduce or spread computer viruses or any other systems capable of causing damage to the owner's or third-party systems.
• Do not attempt to access restricted areas, perform mass data extraction, reverse engineer, or use automated scraping techniques without express authorization.
• Provide truthful and up-to-date information in the Website's forms.

The owner reserves the right to deny or withdraw access to the Website, without prior notice, to users who violate these terms.

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4. Intellectual and industrial property

All content on the Website—including, but not limited to, text, photographs, illustrations, graphics, icons, design, navigation structure, source code, trademarks, trade names, and logos—is the property of Gonzalo Cáceres Garzón or third parties who have authorized its use, and is protected by Spanish and European intellectual and industrial property regulations.

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The reproduction, distribution, public communication, transformation, or any other form of exploitation of such content, in whole or in part, requires prior written authorization from the owner. Access to the Website does not grant the user any property rights over said content.

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Third-party logos, trademarks, and trade names appearing on the Website (for example, those of clients, platforms, or tools mentioned) belong to their respective owners and are displayed solely for identification or descriptive purposes, without implying any connection, sponsorship, or recommendation, unless expressly stated otherwise.

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If any user or third party believes that content on the Website infringes upon their intellectual or industrial property rights, they may notify us at info@heymate.es, specifying the content in question, the alleged ownership, and contact details.

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5. Links to third-party sites

The Website may contain links to third-party websites. The owner does not control or assume any responsibility for the content, privacy policies, services, or practices of such sites. The inclusion of a link does not imply endorsement, association, or recommendation of its content.

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Establishing links to the Website from third-party pages requires that the link directs to the homepage or a complete internal page, without reproducing the content in frames (framing), without creating confusion regarding ownership, and without associating the Website with illicit content or content contrary to the owner's image.

6. Disclaimer of warranties and liability

The owner acts with reasonable diligence to ensure that the information published is accurate and up to date, but does not guarantee the accuracy, completeness, or ongoing validity of all content. The informational content on the blog and the free tools on the Website (budget calculator, web audit) are for guidance purposes only and do not constitute binding professional advice or a contractual offer.

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The owner shall not be liable for:

• Interruptions, errors, delays, or failures in accessing or operating the Website due to causes beyond our control, including failures of the hosting platform or the user's connection.
• Damages resulting from the presence of viruses or other harmful elements introduced by third parties.
• The use users make of the Website's content or any decisions made based on it.

Nothing in this clause excludes or limits the owner's liability in cases where such exclusion or limitation is prohibited by applicable law.

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7. Personal data protection

The processing of personal data collected through the Website is governed by the Privacy Policy. The use of cookies and similar technologies is detailed in the Cookies Policy.

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8. Modifications

The owner reserves the right to modify the presentation, configuration, and content of the Website, as well as this Legal Notice, at any time to adapt to regulatory, technical, or business changes. Modifications will take effect upon their publication on the Website, so we recommend checking them periodically.

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9. Applicable law and jurisdiction

These terms are governed by Spanish law.

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For the resolution of any dispute arising from access to or use of the Website, the parties submit to the Courts and Tribunals of Bilbao, unless mandatory consumer protection regulations establish a different jurisdiction, in which case the latter shall apply.

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10. Alternative dispute resolution

HeyMate! services are intended for businesses and professionals in the course of their economic activity; therefore, consumer protection regulations generally do not apply.

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However, if a user qualifies as a consumer under Royal Legislative Decree 1/2007, they may direct any complaints to info@heymate.es. If a satisfactory response is not obtained, they may turn to alternative dispute resolution entities accredited under Law 7/2017 of November 2, or to the competent consumer protection bodies, including the European Consumer Centre Network (ECC-Net) for cross-border disputes within the European Union.

At HeyMate! we take privacy seriously. This policy explains what personal data we process, for what purpose, on what legal basis, who we share it with, and what rights you have regarding it.

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This applies to the website www.heymate.es, the forms and tools available on it, and the communications we maintain with you via email or professional networks.

1. Data Controller

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2. Data we process and its source

We only process the data necessary for each purpose. Depending on the case, this may include:

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Fields identified as mandatory in our forms are necessary to process your request; if you do not provide them, we will be unable to process it or respond to you.

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We do not intentionally request or process special categories of data (Article 9 of the GDPR). Please do not include this type of information in our forms.

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3. Purposes, legal bases, and retention periods

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4. Data recipients

We do not sell your data or share it with third parties for their own commercial purposes.

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To operate, we rely on service providers who access personal data as data processors, always under a contract that complies with Article 28 of the GDPR. Depending on the case, these may be:

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In addition, your data may be disclosed to the following recipients in compliance with a legal obligation, without them acting as data processors:

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5. International data transfers

Some of the listed providers are established outside the European Economic Area or may access data from third countries, primarily the United States.

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In such cases, the transfer is based on one of the safeguards provided for in Chapter V of the GDPR:

You can request information regarding the guarantees applied to a specific provider by writing to info@heymate.es.

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6. Your rights

As the data subject, you may exercise the following rights at any time:

How to exercise them: send a request to info@heymate.es specifying the right you wish to exercise. We may ask you to verify your identity if there are reasonable doubts. We will respond within one month, which may be extended by two additional months if the request is particularly complex. Exercising these rights is free of charge.

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7. Complaints to the supervisory authority

If you believe that the processing of your data does not comply with regulations, or if you are not satisfied with our response, you may file a complaint with the Spanish Data Protection Agency (AEPD):

We would appreciate it if, before contacting the AEPD, you gave us the opportunity to resolve the issue by writing to us at info@heymate.es.

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8. Data security

We apply appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, or unauthorized access, in accordance with Article 32 of the GDPR. These include: communication encryption via TLS certificate, access control with two-factor authentication, the principle of least privilege for information access, data backups, and the selection of providers with verified security guarantees.

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No system is completely infallible, but we periodically review our measures to maintain a level of security appropriate to the risk.

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9. Minors

Our website and services are intended for professionals and businesses. They are not designed for children under 14, and we do not knowingly collect their data. If we discover that we have processed data from a minor without the appropriate authorization, we will proceed to delete it.

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10. Accuracy of data

By providing us with your data, you guarantee that it is truthful, accurate, and up to date, and that you are authorized to share it. If you provide us with third-party data (for example, from a colleague at your company), you agree that you have previously informed them of the content of this policy.

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11. Changes to this policy

We may update this Privacy Policy to reflect changes in regulations, technology, or our services. The current version will always be published on this page, along with its last updated date. If the changes are significant, we will notify you through an appropriate channel.