Cookie Policy

1. What are cookies?

A cookie is a small text file that a website stores on your device (computer, tablet, or mobile) when you visit. It allows the site to remember information about your visit, such as your preferred language or how you arrived at the website.

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In this policy, we use the term "cookies" in a broad sense, also including other data storage and retrieval technologies on the user's device, such as browser local storage, tracking pixels, or measurement tags.

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2. Who uses cookies on this site

The party responsible for the use of cookies on www.heymate.es is Gonzalo Cáceres Garzón, with tax ID Y7225137T and address at Artebiondo Estrata nº 5, 48630, Gorliz, Bizkaia. You can contact us at info@heymate.es.

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In addition to our own cookies, this site may use third-party cookies, which are managed by external providers that process the information collected in accordance with their own privacy policies.

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3. Types of cookies we use

By purpose:

• Technical or strictly necessary cookies. These enable navigation and the use of basic site features: load balancing, security against automated traffic, form submission, and remembering your cookie preferences. They do not require consent and cannot be disabled from the settings panel.
• Preference or personalization cookies. These remember choices you have made, such as the website language. When you are the one selecting the option, they are considered technical.
• Analytics or measurement cookies. These allow us to understand how the site is used in an aggregated way: most visited pages, traffic sources, session duration, and browsing behavior. They help us improve our content. They require your consent.

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By duration:

• Session: are deleted when the browser is closed.
• Persistent: remain stored for the period indicated in each case, or until you delete them manually.

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4. List of cookies used

Technical cookies (do not require consent)

• "_cfuvid" — Provider: Cloudflare (Webflow hosting infrastructure). Purpose: to distinguish sessions in order to apply request limits and protect the site from abusive or automated traffic. It is not used for tracking or analysis purposes. Duration: session (deleted when the browser is closed). Type: third-party.

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Analytics cookies (require consent)

• "_ga" — Provider: Google Analytics.
  Purpose: to distinguish users in a pseudonymized manner and generate aggregated site usage statistics. Duration: 2 years. Type: first-party (set on the heymate.es domain by a third-party script).
• "_ga_XFQ37EWVS7" — Provider: Google Analytics 4.
  Purpose: to maintain session state and associate events with the corresponding measurement property. Duration: 2 years. Type: first-party (set on the heymate.es domain by a third-party script).

Google Tag Manager, used on this site to manage measurement tags, does not install cookies itself, but it allows the tools mentioned to load once you have provided your consent.
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You can check how Google handles information at https://policies.google.com/technologies/partner-sites and how Webflow does so at https://webflow.com/legal/privacy

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5. International transfers

Some of the third-party cookie providers mentioned are based outside the European Economic Area or may access data from third countries, primarily the United States. These transfers are covered by the EU-U.S. Data Privacy Framework Adequacy Decision or by Standard Contractual Clauses approved by the European Commission, depending on the provider.

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You can find more information in our Privacy Policy.

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6. How to manage your consent

The first time you visit the site, a notice appears allowing you to accept all cookies, reject all, or configure them granularly by purpose, with the same number of actions required in each case. No non-exempt cookies will be installed until you provide your consent through an affirmative action: continuing to browse, scrolling, or closing the notice does not constitute acceptance.
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You can modify or withdraw your consent at any time via the cookie settings link in the website footer. Withdrawing your consent does not affect the lawfulness of any processing carried out prior to that withdrawal.

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We will request your consent again no later than 24 months after it was obtained, or sooner if there are significant changes to the purposes or the cookie providers used.

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7. How to manage cookies from your browser

Regardless of the settings panel on this site, you can allow, block, or delete cookies installed on your device through your browser settings. Please note that blocking all cookies may affect the functionality of some parts of the site.

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge

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8. Changes to this policy

This Cookie Policy may be updated when the cookies used, the providers, or the applicable regulations change. We recommend that you review it periodically. The current version will always be the one published on this page, indicating the date of its last update.

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If you have any questions about the use of cookies on this site, please email us at info@heymate.es.